Did you know that if it is not planned it will not happen? You must plan for your customer service the same way you plan for your parties, coaching, booking, etc. Here is a method to help you do just that! We discussed the 4 hour plan back in booking. Go and watch the video and download all of the resources to go with it.
Be a MASTER planner and become invaluable to your customers.
Did you know that it take 5 times longer to find a new customer then to keep an existing one?
What are you doing to maintain your customers?
🛍📬📦CUSTOMER SERVICE -
I'M IN DOING DELIVERIES & MAILINGS
Hey Chris! How are you? I wanted to check in to see if there are products you needed, are running low on, or if you are in need of new products? It’s ok if there isn’t, just let me know. I'm doing deliveries & mailings in the am & thought of you. ❤️ Debi 😄
🛍2+2+2 REMINDER TEXT!
Hey Shannon!! How are you girl!? Just checking in to see which Mary Kay products you may need to restock?? You've used the cleanser, moisturizer, eye cream, make up remover! When you text or shop online in the next 24 hours you will receive an extra special gift! I appreciate your business and can't wait to serve you again!
🎂BEGINNING OF MONTH BIRTHDAY TEXT:
Happy Birthday [First Name],!🎂 I would love to spoil you for your birthday & throw you a birthday party in honor of you! I will bring the cupcakes & make sure you get a ton of free Mary Kay!! :) (My last birthday hostess got a couple hundred in free products!!) What would work best for you, this week or next? - Monica
🎂 LAST DAY OF THE MONTH - BIRTHDAY REMINDER TEXT - $15 off!
Hey Allie! How are you girl??!! This is a friendly reminder that your special birthday deal ($15 off a $30 order) will expire tonight at midnight! To take advantage of this offer, text, call or shop online on my personal website! I'm excited to service you and your beauty needs during your special month!
Hugs, Monica ♥️